What information does Southwire collect when I visit Watteredge.com?
If you register with us, we may collect certain personal information provided by you, such as your name, address, telephone number, mailing address, e-mail address, and certain other personal and demographic information that you provide when contacting us.
Our Site may also collect non-identifiable information that becomes available to us as a result of your visit to our Site. This information includes, for example, your IP address (a number automatically assigned to your computer when you visit the Site, and which is logged by our servers), your Internet Service Provider ("ISP"), your web browser, the type of operating system, the domain name of the website which links you to our Site, the pages you visited, the average time spent on the Site, and the products searched for on the Site.
We also collect the email addresses of those who provide it via the various forms used to contact us; as well as when you send us email messages.
What does Southwire do with collected information?
Because we are very interested in the successful dissemination of information through the Site, we will review visitor trends recorded on certain log files. In connection with such log files, analysis software will be used to generate reports that will allow us to determine how we can enhance your experience with our Site. This information will not be used to ascertain your identity or the substance of what you are viewing.
The log files may be purged periodically, in our discretion, to maximize space on the server.
Collection of Personally Identifying Information from or about Children
Southwire does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address.
Use and Disclosure of Your Personal Information
The information we learn from visitors helps us personalize and improve the Site and products that we offer through the Site. We use your information for the following purposes:
Establishment and maintenance of our relationship with you, including communicating with you from time to time about us and various products that we offer; responding to your requests, inquiries and orders; meeting legal, regulatory, insurance, security and processing requirements; and otherwise with your consent.
This allows for personalization of certain aspects of your visit to our Site. Information gathered from cookies in this way is only used on an aggregate basis. Unless a visitor specifically provides their identity to us, e.g., by registering at our Site, providing information through an online form or sending us correspondence from the Site, we will not know the identification of individual visitors.
You can disable cookies using your Internet browser settings. Please consult your browser's help function or information on how to disable cookies. Note that if you disable cookies, certain features of our Site may not function properly.
Links to Other Sites
This site may contain links to other sites. Southwire privacy practices may differ from those of these other sites. Make sure you are educated on any sites policies before providing personal information.
What about Website security?
Your Southwire account information is password-protected for your privacy and security. While we strive to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third parties from intercepting this information. You should not assume or expect that any communication that you transmit to us (such as personally identifiable or other data, questions or answers, comments, or suggestions) is confidential. We strongly recommend that you do not disclose your password to anyone. Southwire will never ask you for your password in any unsolicited communication. Southwire, any third parties providing services in connection with the Site, and their respective internet service providers shall not be liable or responsible if any information about you is intercepted and used by an unintended recipient.
In certain areas, Southwire uses industry-standard SSL-encryption to protect data transmissions. Most current browsers support the level of security needed to use these areas.
Periodic Policy Changes
1-800- 444-1700 ext. 537
You may also send postal correspondence to:
Southwire Company, LLC
One Southwire Drive
Carrollton, Georgia 30119